Job Description:
An AI (Artificial Intelligence) Product Manager is a tech professional responsible for guiding the development, launch, and continuous improvement of AI-powered products or features. These PMs specifically combine their expertise in product development, artificial intelligence, machine learning, and data science to create valuable and effective solutions that meet user needs and drive business impacts.
Responsibilities:
- Personalization: AI can be used to personalize the user experience by providing personalized recommendation algorithms and advertising based on individual user touchpoint data (in fact, this is what I do in my full-time job!). An example of this would be product recommendations in a "You May Also Like" modal on an ecommerce website.
- Predictive Maintenance: AI can be used to analyze equipment data and predict when upkeep is needed, which can drastically reduce maintenance costs. An example of this could be a product that predicts when rental vehicles need service to reduce costs.
- Customer Service: AI-powered chatbots and virtual assistants can handle customer inquiries and provide personalized support, improving customer satisfaction and reducing support costs. You're probably familiar with these examples from bank chatbots, but these bots are very prevalent in many industries. I'm predicting that the Chat GPT model will become a white-labeled customer service helpline within the next few years.
- Supply Chain Optimization: AI can analyze supply chain data to optimize delivery routes, improve inventory management, and reduce waste. An example of this could be running models to determine the best places to create physical products that minimize shipping and manufacturing costs.
- Data-Democratization: If you haven't heard, AI is competent at writing and optimizing queries to pull data from multiple sources and databases. This is the future of analytics. While this tech is still in early stages, we predict a new field will emerge to create products that enables non-analytical teams to pull and connect multiple data sources from a simple, plain-worded question!
Preferred Qualifications:
- Stock
- Competitive salaries
- Quarterly employee travel coupon
- Paid time off
- Medical, dental, & vision insurance
- Life insurance and disability benefits
- Fitness Discounts
- 401K with matching
- Flexible Spending Accounts
- Apple equipment
- Commuter Subsidies
- Community Involvement (4 hours per month to give back to the community)
- Company sponsored tech talks and happy hours
